Wealth Management
Wealth management requirements differ quite significantly from that of Private Banks and other Investment Management firms. Numbers of clients, values of accounts and types of products means that whilst the levels of service expectations remain extremely high, wealth managers need to be able to 'industrialise' their processes to maximise their profitability. This puts a very strong emphaisis on the client Relationship Management (CRM) process and correctly risk profiling, allocation of assets and investments as well as the ongoing monitoring of portfolios in line with mandates and restrictions.
The tercero CRM product has been designed with the Wealth Manager in mind. The ability to collect and use investors information is a critical benefit in using the tercero CRM product. Client profiles, proposals, MiFID and KYC information as well as investment restrictions can all be stored and used in the system. Once stored the tercero IMS product can monitor client positions against the data held in the tercero CRM module. This is a unique compliance monitoring tool as all data stored and updated against the client records is used during the investment process. This is critical for client driven compliance monitoring as well as industry driven compliance such as Treating Customers Fairly (TCF) and MiFiD.